Add-on vendor support tickets go unanswered
Support tickets to the add-on vendor go unanswered for weeks or months.
Tier I · Proven The best-established problems.
11 public reports · first reported 15 July 2020 · last reported 21 April 2026
What's going wrong
Hosting companies that bought this Google Analytics add-on for WHMCS say their support tickets sit for weeks, months, or never get a reply.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 11 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.