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Add-on vendor support never replies to tickets

Vendor support for the WHMCS add-on never replies to tickets or inquiries, leaving buyers with no help.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 26 March 2025 · last reported 29 May 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Hosting companies that bought this WHMCS add-on report that the vendor's support does not answer tickets or direct inquiries, sometimes for months.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.