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Add-on translates nothing after updates

The translator translates nothing at all, often after an update or on a fresh Firefox install, with no clear cause shown.

Tier I · Proven The best-established problems.

41 public reports · first reported 15 December 2018 · last reported 3 March 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Many users say the translator stops working entirely: pages come back untranslated, selected text does nothing, or the add-on appears installed but does nothing when clicked.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 41 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.