Add-on stops working after Firefox updates
Screenshot tool stops working after a Firefox update or on some pages, showing nothing, greyed-out buttons or no output.
Tier II · Emerging Problems that are still building up.
13 public reports · first reported 10 February 2018 · last reported 8 July 2024
What's going wrong
A sizable group of users of this browser add-on say it stopped working after a Firefox update or after a period of use.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 13 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.