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Add-on stops working after a while or an update

The add-on stops working after a few minutes or after a Firefox update, with no visible error.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 20 December 2018 · last reported 5 June 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several users say the link add-on worked at first and then quit, sometimes after only a few minutes and sometimes after a Firefox release such as version 64.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.