Add-on shows connected while traffic is unprotected
The add-on shows Connected while traffic is unprotected, so users browse with their real IP address exposed.
Tier II · Emerging Problems that are still building up.
9 public reports · first reported 14 May 2018 · last reported 14 August 2024
What's going wrong
Some Firefox users of the Private Internet Access add-on find that its icon and status say the VPN is connected while their real IP address is still visible on IP lookup sites.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 9 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.