Add-on shows connected but proxy traffic fails
The add-on shows connected while proxy requests fail, so no pages load and no server can be reached.
Tier I · Proven The best-established problems.
13 public reports · first reported 5 December 2022 · last reported 3 March 2025
What's going wrong
Many Firefox users of the Surfshark browser add-on report that it says it is connected while the browser cannot reach any server or load most sites.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 13 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.