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Add-on repeatedly asks users to log in again

Users are repeatedly asked for their username and password, and sessions drop or are not remembered between browser sessions.

Tier II · Emerging Problems that are still building up.

11 public reports · first reported 24 June 2018 · last reported 5 August 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Many Private Internet Access add-on users say it keeps asking for credentials, sometimes every few minutes, on each tab, or after each browser restart.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 11 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.