← Problems

Add-on rejects correct login credentials

The add-on rejects correct Signal Spam credentials with a wrong-login message, so users cannot report spam at all.

Tier I · Proven The best-established problems.

17 public reports · first reported 15 March 2018 · last reported 13 September 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Many Firefox users who report spam through this browser add-on see a message saying their Signal Spam login is invalid even though the same details open their account on the website.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 17 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.