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Add-on needs payment before any feature works

The NordVPN add-on says some features may be paid, but users find no free feature and nothing works without a subscription.

Tier I · Proven The best-established problems.

16 public reports · first reported 22 January 2024 · last reported 28 September 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Firefox users report that the NordVPN add-on says some features may require payment, yet they find no free feature at all.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 16 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.