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Add-on login fails with generic error messages

Login to the cashback add-on fails, showing a generic error or endless waiting message instead of signing in.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 19 December 2017 · last reported 3 January 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several users cannot sign in to this cashback add-on.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.