Add-on login fails or keeps asking to sign in
Logging into the NordVPN Firefox add-on fails or keeps asking for sign-in, even after a successful login.
Tier I · Proven The best-established problems.
12 public reports · first reported 9 November 2023 · last reported 6 October 2026
What's going wrong
Many Firefox users of the NordVPN add-on report that sign-in either errors out with messages like couldn't log you in, or loops back to the login prompt after a successful login.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 12 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.