← Problems

Add-on keeps asking for login again

Users must reinstall the add-on or re-enter their login again and again because the session silently drops.

Tier II · Emerging Problems that are still building up.

5 public reports · first reported 25 December 2018 · last reported 28 November 2023

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Some Firefox users of this spam-reporting add-on say they must re-enter their password or reinstall the extension every few days, sometimes every day.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.