Add-on forces sign-up before any use
The add-on requires an account, email confirmation, or personal details before it can be used at all.
Tier I · Proven The best-established problems.
6 public reports · first reported 23 September 2018 · last reported 17 June 2025
What's going wrong
Several Firefox users say the VPN add-on will not do anything until they register, confirm an email address, or enter personal details.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.