Add-on fails to connect to any server
The add-on will not connect to any server, reports no servers available, or fails with 502 errors.
Tier I · Proven The best-established problems.
15 public reports · first reported 24 January 2018 · last reported 7 March 2025
What's going wrong
A large group of Firefox users say the VPN add-on never establishes a connection.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 15 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.