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Add-on fails intermittently until reinstalled

The add-on works for a while, then fails without warning and only comes back after a reinstall.

Tier I · Proven The best-established problems.

14 public reports · first reported 24 August 2024 · last reported 2 January 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Firefox users report that the add-on works for a few hours or days and then stops, often on a schedule that seems random.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 14 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.