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Add-on demands a device ID with no way to find it

Users cannot find the device ID the add-on requires, and the add-on gives no guidance on where to get it.

Tier I · Proven The best-established problems.

15 public reports · first reported 24 February 2018 · last reported 8 February 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Many firefox users installed this casting add-on and were immediately asked for a device ID.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 15 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.