← Problems

Add-on controls stop responding after updates

The add-on stops working, its controls do nothing, or it never starts after an update or on some devices.

Tier I · Proven The best-established problems.

11 public reports · first reported 21 September 2017 · last reported 4 October 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

A group of users say the add-on stops working entirely after an update, shows its popup without responding to clicks, or never becomes active.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 11 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.