Add-on cannot be installed or does not appear
The NordVPN add-on does not appear or cannot be installed in Firefox, including on Android, with the install button disabled.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 18 May 2024 · last reported 3 June 2025
What's going wrong
Some Firefox users report that the NordVPN add-on never shows up after installation, or that the Add to Firefox button is greyed out on the store page.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.