Add-on breaks on some Firefox builds and platforms
The add-on fails on some Firefox versions and platforms: it does not work on macOS, Developer Edition, Waterfox, or Android.
Tier I · Proven The best-established problems.
5 public reports · first reported 20 March 2018 · last reported 25 May 2025
What's going wrong
Users report that the PureVPN extension stops working on particular browsers and systems.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.