Add-on breaks after updates and reinstalling fails
Add-on stops working after a Firefox or site update, and reinstalling does not bring it back.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 22 February 2022 · last reported 17 September 2025
What's going wrong
Several users of the TinEye Reverse Image Search add-on say it worked for years and then suddenly stopped, showing a generic error on every search or refusing to run even after a clean reinstall on more than one computer.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.