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Add-on breaks after updates and fails intermittently

The add-on breaks after recent updates, works intermittently, or fails with an error after a release, leaving users without autofill.

Tier I · Proven The best-established problems.

8 public reports · first reported 24 July 2024 · last reported 28 October 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Many Firefox users say the NordPass add-on worked before, then stopped after a recent update, or now works only some of the time.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 8 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.