← Problems

Add-on breaks after Firefox or extension updates

The add-on stopped working after a Firefox or add-on update and stayed broken for weeks without a fix.

Tier I · Proven The best-established problems.

6 public reports · first reported 15 June 2024 · last reported 9 January 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Users report that the LastPass add-on worked for years and then stopped after a browser or add-on update.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.