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Add-on breaks after browser updates

The add-on stopped working after browser or OS updates, and users were left without a working version.

Tier I · Proven The best-established problems.

7 public reports · first reported 17 August 2019 · last reported 14 August 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Several Firefox users say the add-on worked for years and then stopped after an update to Firefox, the extension, or the operating system.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 7 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.