← Problems

Account closure and bitcoin withdrawals go unanswered

Merchants cannot close their GoUrl account or withdraw remaining bitcoin, and support emails and forms get no reply.

Tier II · Emerging Problems that are still building up.

16 public reports · first reported 6 April 2021 · last reported 7 November 2023

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners who used the GoUrl bitcoin gateway say they cannot close their accounts or get the remaining balance sent to an external wallet.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 16 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.