Account and subscription cannot be managed
Users cannot cancel auto-renewal, change their account email, or log in to features they paid for.
Tier I · Proven The best-established problems.
5 public reports · first reported 3 May 2019 · last reported 23 August 2025
What's going wrong
Several users describe being unable to manage their paid account.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.