Abandoned checkout to draft order hangs or errors
Converting abandoned checkouts into Shopify draft orders hangs or fails with errors, so merchants cannot recover the sale
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 18 April 2022 · last reported 21 January 2026
What's going wrong
Merchants using one Shopify abandoned cart recovery app report that turning an abandoned checkout into a draft order does not complete.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.