Uploaded video thumbnails broken or misoriented
Uploaded videos show no thumbnail, a copied video file instead of an image, or sideways thumbnails for portrait footage.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 25 May 2021 · last reported 29 October 2024
What's going wrong
Site builders uploading video files report that thumbnails are missing, sometimes showing a copy of the video instead of an image, and sometimes rotated sideways for portrait clips.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.