Problems

Phrase webhook callback fails to update jobs

The Phrase webhook callback fails with a controller error, and status updates for projects return not found.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 14 December 2023 · last reported 12 June 2026

Idea report · $9 · No contacts · All sales final

Newest report: 12 June 2026 (154 days ago)

See a sample idea report

What's going wrong

Site builders who set up a Phrase TMS webhook to update Drupal when translation projects change find the callback endpoint throws a controller error and never updates the job.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.

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