Institution login fails and institution choice is wrong
Institution selection and login fail, so users cannot reach their library access.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 17 December 2020 · last reported 2 September 2024
What's going wrong
Users report that the institution picker either does not let them proceed after entering their university, or chooses a different institution automatically.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.