Instagram story downloads fail with 500 API errors
Instagram story downloads fail with a 500 API error, sometimes only for certain accounts and then keep failing for that account.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 30 July 2026 · last reported 4 October 2026
What's going wrong
Firefox users of this add-on report that saving Instagram stories suddenly stops working and returns a server-side 500 error from the API.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.