Problems

Add-on update link fails in Firefox

Update prompt leads to an install page instead of updating, so users stay on a broken version.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 22 November 2024 · last reported 1 March 2025

Idea report · $9 · No contacts · All sales final

Newest report: 1 March 2025 (622 days ago)

See a sample idea report

What's going wrong

Firefox users report that this Redgifs downloader shows an update prompt that never completes.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.

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